India Phone PC Repair Scam

This is an update to our previous post :http://www.securityitrust.com/computer-fixing-scam-over-the-phone/

The latest call we observer are from a group that claim to be from a company called "Online PC Care".
On the phone they claim that they are a not part of a scam and that another group is also calling people and pretending to be their company. When asked where they got the phone number for Irish people and details of the Irish people they are calling they were using the phone directory. When asked why they had called the same numbers more that 10 time and harassing people the Indian agent claims that this was not true. She said that the call must be from a company pretending to them.

So “Online PC Care” want us to believe that there is another identical group of people from India using the same sales pitch and pretending to be them. What else could you expect them to say. So I responded by making the agent aware of the Irish telephone regulation, and if here company was not harassing Irish home user could she explain why she was calling a number that was listed as not open to marketing call. I also pointed out to her about the sexual comment used to insult people who did not want to give out and info on their PC by some of the male callers.
From all the call we have listening in on, and also from people who were are aware of that received these call, they all report that the called had an accent that sounder Indian and that despite giving different company name all claimed they were from India.
Reports from US and UK about this scam are also saying that the caller had Indian accents.

 

Here are some examples of these calls by People who recoded their phone call with the group carrying out these scams.

Scam onlinepccare.com call – The Highlights! 1/3 Scam onlinepccare.com call – The Highlights! 2/3 Scam onlinepccare.com call – The Highlights! 3/3 SupportOnClick Scareware Scam Call part (2/4) SupportOnClick Scareware Scam Call part (3/4) SupportOnClick Scareware Scam Call part (4/4) MICROSOFT COMPUTER SUPPORT SCAM Technical Support Phone Investigation by SymantecScam Microsoft warns computer owners of phone scam PC tech support cold-calling scam

 

 

onlinepccare.com

So if this  Online PC Care is a valid company they why would the contact person behind their domain registration be using a Gmail email address. A private individual with a person website might use a Gmail email address but for a company this would appear to be on the unprofessional side. The Gmail address supplied is actually bogus because   ******@gmail.com is not a valid  email address from Gmail. When we looked further in the DNS registration the billing details pointed us to the domain sifcorp.com

 

 

Registration Service Provided By: SIFY

Contact: +091.4422540770

Website: http://www.sifycorp.com

Domain Name: ONLINEPCCARE.COM

 

Registrant:

    Onlinepccare

    M.K.Shah        ********@gmail.com)

    835,Pblock new alipore

    Kolkata

    West bengal,700053

    IN

    Tel. +091.3340101614

 

Creation Date: 12-Aug-2009 

Expiration Date: 12-Aug-2012

 

Domain servers in listed order:

    sdns.sifytech.net

    pdns.sifytech.net

 

 

Administrative Contact:

    Onlinepccare

    M.K.Shah        ********@gmail.com)

    835,Pblock new alipore

    Kolkata

    West bengal,700053

    IN

    Tel. +091.3340101614

 

Technical Contact:

    Onlinepccare

    M.K.Shah        ********@gmail.com)

    835,Pblock new alipore

    Kolkata

    West bengal,700053

    IN

    Tel. +091.3340101614

 

Billing Contact:

    Sify Limited

    Sify Limited        ***********@sifycorp.com)

    Second Floor, Tidel Park

    No. 4 Canal Bank Road,Taramani

    Chennai

    Tamil Nadu,600113

    IN

    Tel. +091.04422540770

 

Status:ACTIVE

 

2 thoughts on “India Phone PC Repair Scam

  • February 14, 2011 at 6:54 am
    Permalink

    OnLinePCCare is a genuine company based in Kolkata,West Bengal,India. It has been a leading pioneer in providing online PC support since 1987. it has earned a lot of accolades from its huge vase of customers all over the world for last 24 years. OnLinePCCare is promoted by the Pecon group of companies.
    The website of Pecon group of companies is http://www.pecon.co.in
    Any further query could be sent to info@pecon.co.in.

    There may be some other scamsters masquerading as OnLinePCCare. But that does not mean that OnLinePCCare is a fake company.
    OnLinePCCare never asks for bank or credit card details. The subscribers are requested to pay through PayPals.
    There are millions of satisfied customers of OnLinePCCare all over the world. Some scamsters are deliberately maligning the image of OnLinePCCare.
    Be careful of scamsters.

    Thanks and regards

    Samuel Jefferson

  • February 14, 2011 at 11:14 am
    Permalink

    Thanks for your reply Samuel. But if OnLinePCCare is a genuine professional company what are they harassing people and passing comments to people who don’t what their calls like I want to F**k you. People in Ireland are getting call early in the morning, during the afternoon, on weekend end, sometime 3 call per day from people who claim they are from OnlinePCCare.

    Then the fact you are using a gmail email address to communicate and again a gmail address for the registration of the company does give people a reason to question this company because normally professional companies don’t operate by using free email service.

    I am actually a little surprised when you said your company in existence since 1987 since it only registered its domain name on 12 Aug 2009.
    Also you have pointed out that OnlinePCCare is promoted by the Pecon group of companies, very interesting because the other company that is been reported all over the internet running the same pc repair scam is supportonclick.com who domain is showing up as registered to Pecon Software Ltd.

    Samuel I am not in a position where I can say if your company is genuine or not but, or if the claims from your company that there is another company out there running a global scam claiming to be your company is true or not. Simply the facts are not adding up and your company has not respected the Irish telecom regulation.

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