content filtering

  1. Create an easy form of discipline when implementing your policy. For example, first violation involved warning, second violation a reprimand, and so on.
  2. You need to understand what a first violation of the policy should be and how you will judge it. IF a good employee who has never violated the policy before suddenly starts to access porn site, step back and review the situation. There may be some one else using his pc when he is not at his desk, or maybe his pc is infected with a virus that is accessing these sites.
  3. If you are going to monitor your employees then monitor everyone. You cannot single out certain departments – everyone must be monitored to keep your policy uniform.
  4. Monitoring of your employees should not be handled by the IT department, this is a HR responsibility.
  5. To keep in line with data protection laws you should inform your employees that you are now monitoring internet connectivity.
  6. What to expect from your employees, 
    • Expect resentment
    • Some employees will never accept it – they expect a certain amount of privacy.

       

       

Why should you monitor whaT your employees are doing online?

Here are the top ten reasons why monitoring what your employees are doing online is important. 

10 Top reasons to monitor employees:

 

  1. Computer and their Internet connections is company property.
  2. Increase your employee productivity.
  3. Morale among employees is low when they are not doing their job.
  4. Stop trade secrets and confidential matters from leaving your company.
  5. Protect your company from sexual harassment defamation and/or illegal activity lawsuits.
  6. Maintenance and management of systems.
  7. Troubleshooting within your network and applications.
  8. Bandwidth and storage capacity planning.
  9. Legal liability protection.
  10. Conduct employee investigations.
     
  • Non-work related Internet surfing results in up to a 40% loss in productivity each year- Gartner Group
  • 85.6% of employees use office email for personal reasons- NFO Worldwide
  • 70% of all web traffic to Internet pornography sites occurs during the work hours – Sex Tracker
  • 92% of online stock trading occurs from the workplace during work hours.
  • 64% of employees have received politically incorrect or offensive emails at work- Business Week
  • 30% of employees watch sports online while at work.
  • 24% of employees admit to shopping online while at work.
  • Employees use company Internet access to visit sites more frequently at work than they do at home because of the high-speed Internet access at work.-Nielsen Ratings
  • 30 to 40% of Internet use in the workplace is not related to business.- IDC Research
  • 37% of workers say they surf the Web constantly at work- Vault.com
  • 77.7% of major U.S. companies keep tabs on employees by checking their e-mail, Internet, phone calls, computer files, or by videotaping them at work- American Management Association
  • 63% of companies monitor workers' Internet connections and 47% store and review employee e-mail – American Management Association
  • 27% of companies say that they've fired employees for misuse of office e-mail or Internet connections, and 65% report some disciplinary measure for those offenses – American Management Association